Support & Help Center - Muslim Prayer Reminder for Slack

Need help with Muslim Prayer Reminder for Slack? We're here to assist you with setup, troubleshooting, and any questions about prayer times.

Quick Help

Most common issues can be resolved by re-running the setup command /prayer or checking our documentation below. For urgent issues, use the contact form.

Contact Support

Getting Started

Follow these simple steps to set up prayer notifications in your Slack workspace:

Initial Setup: Run /prayer to configure your prayer times. Choose your country, city, preferred prayers, language, and notification channel.
Channel Setup: The bot automatically joins public channels. For private channels, invite it manually with /invite @Prayer Times Bot.
Test Your Setup: Use these commands to verify everything is working:
- /prayer_times today — View today's prayer times
- /prayer_times tomorrow — Check tomorrow's schedule
- /prayer_times now — See the next upcoming prayer

Available Commands

Complete list of commands available in your Slack workspace:

/prayer — Set up notifications and configure settings
/prayer_times today — Get today's prayer times
/prayer_times tomorrow — Get tomorrow's prayer times
/prayer_times now — Get the next upcoming prayer time
/prayer language english — Switch to English language
/prayer language arabic — Switch to Arabic language
/prayer help — Get help and command reference

Troubleshooting

Common Issues

Bot not responding: Make sure the bot is installed in your workspace and you're using the correct commands.
Wrong prayer times: Verify your location settings by running /prayer again and selecting the correct city.
No notifications: Check that the bot has permission to post in your selected channel and that notifications are enabled.
Language issues: Use /prayer language [english|arabic] to change the display language.

Still Need Help?

If you can't resolve your issue with the steps above, please use the contact form or reach out through our support channels. We aim to respond within 24 hours.

Feedback & Suggestions

We value your feedback and suggestions for improving Muslim Prayer Reminder. If you have ideas for new features or improvements, please let us know through the contact form above.

Feature Requests: We're always looking to improve the service. Common requests include additional calculation methods, more languages, and enhanced notification options.